
Frequently Asked Questions
The “Wait… how does this work?” section
If you’re wondering what to wear, how long it takes, or what’s included, you’re in the right place. We’ve married thousands of couples, and these are the questions they asked before realizing just how easy we make it.
How far in advance should we book?
Since we are a ceremony-only venue, we can host up for 10 celebrations on any given day of the week (pretty sweet, right?!). Friday to Sunday ceremony times tend to book up quickly, so we recommend booking 3-6 months in advance, but if you're a bit flexible with the timing of your ceremony, we’ll find the perfect time for you to say "I do!" even sooner!
The Just Us and Just Us+ Ceremony can be booked Monday through Thursday, between 10AM and 3PM by appointment only and can generally be booked within the same week as inquiry.
The Complete and Sweet Ceremony can be booked Monday through Sunday, at 11AM, 12:30PM, 2PM, 3:30PM, 5PM, and 6:30PM by appointment only. As mentioned above, if you have a specific time or date in mind, it’s best to reach out right away to secure it.
The Signature Package can be booked Monday through Thursday, at 11AM, 12:30PM, 2PM, 3:30PM, 5PM, and 6:30PM by appointment only.
How do we book/what is required?
The first step is to reach out and let us know you want to book a time! Once we have the perfect date and time selected, we will email you a proposal that has a contract to sign (digitally) and an invoice. A signed contract and a 50% deposit are required to secure your date and time. The remainder is due 30 days before your ceremony. Unfortunately, we are unable to hold dates.
What payments do you accept?
We can process and accept Debit, Visa, MC, and e-transfers.
"I'm not sure which ceremony is for me, help!"
Have two witnesses and want the thing done in under a few minutes? Just Us Ceremony <link to page>
Want a more traditional feel with up to 37 of your closest people? Complete and Sweet Ceremony <link to page>
Want it all? Signature Package <link to page>
Do you provide a photographer?
We have a photo team who can capture every moment of your Just Us, Just Us+, or Complete and Sweet Ceremony! Woohoo! They are an add-on service, and you can read more about what’s included and see some of their work here. We recommend booking them at the same time as your ceremony, however, if you choose to add them later on, please note we require 48 hours notice to secure one of the team members.
Can we bring a puppy?
To make sure the Chapel remains a place that everyone can enjoy, we are only able to have hypoallergenic pups join us for any celebration.
Can we bring food or drink?
To keep the place clean for all couples to enjoy, we kindly ask that you do not bring any outside food or drink.
Do we need to bring any decor?
You won’t need any decor at all. The space is fully decorated with a modern elegant feel that I think you and your guests will love.
What kind of ceremonies do you perform?
Our ceremonies are lighthearted and fun with a focus on the commitment you two are making. I think we've all been to a ceremony or two that was maybe a bit too long (or maybe a bit too boring) - that won't be the case here. We want you both to feel relaxed and able to enjoy every moment of getting married. And we'll be sure to keep your guests following along the entire time (no snoozefests here!).
Do you celebrate all types of couples?
Absolutely. We welcome all forms of love between two humans who want to (and legally can) get married. No matter your gender, orientation, or identity, you're seen and celebrated here. If you're ready to say “I do,” we’re honoured to be part of it.
Where can we/our guests park?
There are a few parking spots on Young St., directly outside the chapel, that have 2-hour free parking. If those are all taken, the paid parking garage in City Hall is open, and it’s located on Young St. as well, 10 steps from the Chapel entrance and is $4.00/2 hours.
Postponing
If you need to postpone, please let us know as soon as you can so we can make the change on our end. A date can be changed up to 7 days before your scheduled event with no rebooking fee. Please note, the date must be within 1 year (365 days) of your original date.
Postponements within 7 days are subject to a $125 rebooking fee. Postponements the day of your ceremony will need to be rebooked and subject to a full rebooking fee. Why? Great question. When you book a ceremony you’re also securing an officiant. We pay them in full, whether you show up or not (it’s only fair because their time is valuable).
In the event that you do not show up for your confirmed ceremony time, for the same reason as above, the deposit is non-refundable and you will have to rebook at the full price.
How do we get a Marriage Licence?
To get your Marriage Licence in Kitchener, head to this link here and download a copy of the Marriage Licence Application form, or head into City Hall to get a copy. It only takes a few minutes to fill out. Once you have your application completed, bring it to City Hall with two pieces of government-issued ID for both parties and the licence issuing officers will issue you your marriage licence on the spot! Appointments aren’t necessary, you can walk in Monday to Friday and apply for one. A quick note about Marriage Licences: they are provincial, meaning you can apply for one at any City Hall in the province.
Marriage Certificate
After your ceremony, your Marriage Licence will be mailed to the Office of the Registrar General, where they request 12+ weeks to register it. After that time has passed, you can apply for your Marriage Certificate here. There are two options, a short form ($15) and a long form ($22) - our recommendation is to get the certified long form version.
That’s most of the fine print. Ready for the fun part?